FAQs

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VERY fresh. We roast to order early each week then ship mid-week so that your coffee should arrive about 3-6 days off the roast. Which is probably about the soonest you should drink it. We’re finding most of our coffees continue to improve for 3-6 days after being roasted–and stay great for several weeks, depending on how carefully they are stored.

If left in the original bag, unopened–we don’t notice any substantial degradation in quality for several weeks–though it depends somewhat on how that bag was stored, and on the coffee itself. Your coffee is always packed fresh, the same day it was roasted–into high quality five-layer bags, which are then heat-sealed. The one-way valve allows the coffee to release it’s CO2, which effectively flushes most of the oxygen from the bag, creating a relatively stable environment for the coffee to stay great for weeks or even months. Though any time oxygen is present, the coffee will very slowly degrade. So fresher is always better.

Once you open your bag, the coffee is exposed to fresh oxygen so the clock is ticking. The coffee will degrade slowly, but surely–so as long as you still store it well (dark/dry/cool/airtight) it will stay great for a week or so, then begin to tail off. That being said it will be a LONG time, months even, until it’s not worth drinking.

Unopened bags should be stored somewhere dark, cool, and of average humidity. Not in the fridge, unless you live somewhere SUPER hot and humid and have no AC.

Once opened, you can store your beans in the bag it came in (that’s why we pay for the resealable versions) again as long as you make sure it’s sealed well and in a cool place. Alternatively, you can go for something awesome like this–which pushes the air out when closed, blocks light and looks super cool on your counter: https://defer.coffee/shop/goods/airscape-vacuum-canister-turquoise/

We work with a very small, very select group of importers, whom we feel are best-in-class in terms of offering a quality product at a reasonable price–and who go above and beyond acting as a broker by helping farmers and the communities that grow and process coffee to constantly work towards improving their coffees quality and economic conditions as a whole. We look for partners who have built long term partnerships with their farmers and cooperatives and have enough scale to actually make a difference. We select importers who can help growers to improve economic conditions for the long term.

For sure! We sell all of the products on our site in 5lb bags, long as we have that much left–and if you are looking for substantial volume, we offer discounted pricing and are very willing to consider custom blends and/or single origins. Long story short, if we don’t have exactly what you need, we can find it for you and even work with you to develop the perfect roast profile.

We roast coffee people will like.

People’s taste varies, so our roasting style does to. For any particular coffee, we will roast it to the level where we believe it tastes best–that is where we believe a lot of people will love it. Generally, that is where we are optimizing the balance between acidity, body and sweetness. Some coffees taste great very light, so we’ll roast those very light for those of us who want to taste lots of bright acidity, floral notes, fruit, vegetation etc. Other coffees taste wonderful roasted a little longer to bring out sugars, chocolates caramels and deeper, riper fruits. So we strive to find the tastiest roast for each particular coffee, and by doing so–we should always have an option most people will love.

The only way we will NOT roast, unless specifically requested, will be very dark. Think shiny/oily beans. Not because we think there is anything wrong with dark coffee — rather we don’t want you paying top dollar for high-quality beans that have been roasted to the point where they taste the same as much cheaper coffee. That being said, if a wholesale customer wants us to roast our beans darkly and is willing to pay for it, let’s do it. let’s get weird. 🙂

WE LOVE OUR PARTNERS.

At De Fer, we believe that coffee and tea are as much about the people as they are the product. We support and partner with cafes, artists, grocers, restaurants – you name it – to create amazing custom roasts, beautiful art, and exclusive products. If you’re interested in becoming a bigger part of your brand’s coffee or tea offerings, crafting a proprietary roast, or having your art showcased, hit us up!

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